We currently accept major credit cards, PayPal, Google Pay, and Shopify Payments. Available payment options will be shown at checkout.

Orders are usually processed within 72 hours after payment is confirmed. Estimated delivery time to the United States is typically 7–12 days after the order has been shipped.

Delivery times may vary due to carrier handling, weather, holidays, or other factors outside our control.

Standard shipping is $4.99.

Orders over $59 qualify for free shipping. Sleep bundles also qualify for free shipping.

Yes. Once your order ships, we will send you a tracking number so you can follow your package.

For U.S. orders, import-related duties or taxes are handled by us. You should not need to pay separate import fees at delivery.

We accept return or refund requests within 15 days if there is a product quality issue.

If your item arrives damaged, defective, incorrect, or has a clear quality problem, we will help you with a replacement, exchange, or refund.

Yes, but if the product has been opened or tried and there is no quality issue, the customer is responsible for the return shipping cost.

The product should be clean, complete, and returned with its original accessories or packaging whenever possible.

If the return is caused by a confirmed product quality issue, wrong item, or damaged item, we will cover the return shipping cost.

If the return is not caused by a product quality issue, the customer is responsible for the return shipping cost.

Yes. We support free exchanges for eligible cases, including wrong item received, product quality issues, or size-related issues.

Depending on the situation, we may offer a replacement, exchange, return, or refund.

Yes. Veyra Rest products include a 90-day quality warranty.

This warranty covers manufacturing defects and product quality issues under normal use. It does not cover normal wear and tear, misuse, improper cleaning, machine washing, accidental damage, or personal preference.

Refund processing time depends on your original payment method and payment provider.

After the refund is issued, your bank, credit card company, PayPal, or payment platform may need additional time to process and post the funds back to your account.

Veyra Rest products are designed for different sleep comfort needs. Some products are better suited for back sleepers, some are designed for side sleepers, and others are made for general relaxation, eye comfort, or sleep posture support. Please check each product page for the recommended sleep position and use case.

Our products should not be machine washed. For daily care, clean the removable cover only when applicable. We recommend gentle hand cleaning for the cover and allowing it to air dry naturally.

You can also place the product in gentle sunlight from time to time to help keep it fresh and dry. Avoid strong direct sunlight for long periods.

Veyra Rest products are designed for sleep comfort, relaxation, and posture support. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.